Contact Us

EMS Billing Services Inc. P.O. Box 641880 Omaha, NE 68164 877-367-9111 Fax: 402-965-8594   Patient inquires: 800-367-9111 Fire billing inquires: 866-367-9112 Insurance companies and attorneys: 402-572-4019

Staff Extensions

Please call 877-367-9111, followed by the extension listed below.

Aprille S. Insurance Resolution Representative — Ext. 1008
Ashley L. New Account Implementation Coordinator — Ext. 1031
Barb F. Finance/Operations Support — Ext. 1030
Cindy C. Client Care Representative — Ext. 1023
Cheri T. Finance/Operations Support — Ext. 1037
Clara M. Revenue Analyst
Courtney C. EDI Enrollment — Ext. 1010
Beth G. Account Manager Coding Specialist — Ext. 1015
Dave K. Sales/Project Implementation
Deb H. Finance/Operations Support — Ext. 1040
Denise S. Account Management Reimbursement Specialist — Ext. 1041
Diane G. Director of Client Resolution — Ext. 1002
Joel J. FEH Account Billing Manager, Collections Support — Ext. 1024
Joyce W. Insurance Resolution Representative — 1048
Judi K. Client Care Representative — Ext. 1000
Judy R. Finance/Operations Support — Ext. 1017
Kristi M. Account Management Reimbursement Specialist — Ext. 1034
Leslie V. CEO/President — Ext. 1001
Lisa D. Director of Finance/Operations — Ext. 1005
Lorrie G. Processing Support — Ext. 1014
Mandi F. Client Intake Coordinator — Ext. 1044
Marcia G. Revenue Management Specialist – Ext. 1008
Mary K. Client Intake Coordinator – Ext. 1049
Melisa P. Insurance Resolution Representative — Ext. 1036
Melissa K. Accounts Receivable Specialist – Ext. 1009
Michaela B. Enrollment and Implementation Supervisor CAC – Ext. 1010
Michele M. Director of Processing/Training – Ext. 1007
Michelle O. Revenue Management Specialist – Ext. 1032
Monica K. Revenue Management Specialist – Ext. 1019
Nicole L. Processing Support – Ext. 1044
Nijah T. Insurance Resolution Representative — 1038
Noel B. Implementation Support – Ext .1053
Nancy M. Operations Support – Ext. 1022
Pamela B. Director of HIPAA Compliance/Research/Collections FEH Billing — Ext. 1003
Pamela K. Account Management Reimbursement Specialist — 1054
Paula R. Client Care Representative- Ext. 1027
Rita Y. Client Intake Coordinator – Ext. 1012
Sandra Z. Account Manager Coding Specialist — Ext. 1035
Savannah E. Insurance Resolution Representative — Ext. 1042
Scott B. IT Support — Ext. 1033
Shannon S. Certified Biller – Ext. 1004
Stephanie H. Revenue Management Specialist – Ext. 1032
Sue M. Office Coordinator – Ext. 1013
Suzanne K. IT Support – Ext. 1020
Theresa P. Revenue Management Specialist – Ext. 1029
Tiffiny P. Accounts Receivable Specialist – Ext. 1028
Wendi E. Resolution Agent – Ext .1023


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“They became an all-inclusive agency that allowed us to free up more time for our administrative staff.”

Gerry L.

“We have taken in more revenue since you started billing for us. We recommend your billing service to many who have contacted us.”

Anti J.

“It is nice to know that people who know what they are doing are taking care of us. I would not want to have to worry about billing our patients directly.”

Cheri J.

“You provide excellent service and provide step by step procedures on how to use the system. Excellent, excellent work!”


“We actually get something back when we get all the paperwork done.”

Teresa H.

“Staying up with all of the regulations is truly a full-time job. Using EMS Billing Services has saved us a lot of time and headaches. This removes a big workload from our volunteers.”

Doug R.

“We are sure that all of the billing is being coded correctly and in a timely manner.”

Terri A.

“EMS Billing has taken the workload and the pressure out of the office by filing and taking care of the claims process. Being the Village manager, it makes my job easier to present to the council the revenue that the EMS is bringing in versus what we are getting.”

Larry W.

“We wouldn't be comfortable working with the insurance companies' and Medicare's coding for billing. It's a necessary job we don't have to worry about! Thanks for your service!”


“Customer service is great! Never had to talk to a crabby employee and all are very personable! Go to work right away to answer or help with anything.”


“All of our runs are being billed. EMS Billing Services makes sure we are in compliance with Medicare and Medicaid.”

Jean P.

“Increased revenue to our small department has been a Godsend for us.”

Diana D.

“I truly appreciate all the work you guys do. I only hear good things from patients when they have had any interaction from EMS Billing. I take great pride is having a company like you represent us and do the billing.”



“We have had nothing but a positive experience with EMS Billing. It was the best decision we could have made in finding someone to do our billing.”


“Having a billing service frees up time and manpower that is better used in training and other projects to better our department.”

Jeff G.

“You are always there to help me when I need your help. I can count on you to tell me what I need to do to take care of our patients.”

Jacqueline M.

“The change in revenue has been phenomenal. Before we started using EMS Billing Services, we were collecting $1,000 or less a year. Now we’re collecting almost $70,000.”

Brant M.

“Qualified, timely and knowledgeable staff make it easy for a small department to maintain acceptability for the changing world of Medicaid/Medicare.”

Dan C.

“We do not have to spend hours on the paperwork and trying to collect ourselves.”

Jolene A.

“Revenues are going up steadily.”

Vicki S.

“Because of the collections generated by EMS Billing Services, we were able to upgrade to a new ambulance that is advanced life support capable. Having advanced life support is very beneficial when you have longer transport times like we do.”

Tony E.

“It's a great feeling knowing that everything is being taken care of. It is a big relief. A big weight was taken off my shoulders. Feels great!”


“We have purchased a newer rescue unit and a power cot, as well as the fact that because of the income from the billing, have gotten our rescue service completely self sufficient.”

Montee S.