Services

Learn about the services offered by EMS Billing

When you are looking for the right billing company to meet your needs, one of the first things you need to know is that not all billing companies provide the same services. Some companies provide limited services, leaving the remaining responsibility and the liability upon the client. EMS Billing Services Inc. is a full-service billing and consulting  company. This means that we go beyond merely filing your billing claims. The following examples demonstrate the degree of differences that may exist in terms of what services your billing company may be performing compared to another billing company.

Company A – Flat Fee Charge

Ambulance Company responsible for:

  • Changing and maintaining your enrollment with insurance companies
  • Collecting and maintaining patient signatures for release of information
  • Collecting and maintaining appropriate forms for required transport types
  • Choose all hcpcs and diagnosis codes
  • Provide missing or updated insurance information to billing company
  • Report to the billing company all checks received
  • Make deposits to your bank
  • Respond to all attorney and insurance companies additional paperwork requests
  • Handle all denials and appeals
  • Handle all insurance negotiations
  • Audit overpayments
  • Determine outcome on 120 day aged accounts
  • Handle patient calls and language interpretations
  • Documentation training

Billing Company responsible for:

  • Data entry of information received from client/coding
  • File claim to insurance company
  • Send statements to patients
  • Record checks received by client
  • Limited toll free lines for patients inquiries

Company B – Low percentage fee on net revenue

Ambulance Company responsible for:

  • Change and maintain your enrollment with insurance companies
  • Provide completed patient care report
  • Collecting and maintaining patient signatures for release of information
  • Collecting and maintaining appropriate forms for required transport types
  • Provide missing or updated insurance information to billing company
  • Report to the billing company all checks received
  • Make deposits to your bank
  • Documentation training

Billing Company responsible for:

  • Changing and maintaining your enrollment with insurance companies-for additional fees
  • Choose all hcpcs and diagnosis codes
  • File claim to insurance company
  • Send statements to patients
  • Respond to all attorney and insurance companies additional paperwork requests
  • Record checks received by client
  • Handle all insurance negotiations
  • Audit overpayments
  • Research outstanding balances
  • Determine outcome on 120 day aged accounts
  • Handle patient calls
  • Documentation training – for additional fees
  • Monthly reports

EMS Billing Services, Inc. – Percentage fee on net revenue – NO ADDITIONAL FEES

Ambulance Company responsible for:

  • Provide initial information so we can complete and update your enrollment with insurance companies
  • Provide completed care report and documents required by transport type

We are responsible for:

  • Change and maintain your enrollment with insurance companies
  • Review of documents for missing signatures and forms
  • Provide required forms as needed
  • Choose all hcpcs and diagnosis codes by NAAC trained staff
  • File claims to appropriate insurance companies
  • Send statements to patients
  • Gather missing or updated insurance information
  • Receive and record checks at billing company
  • Make regular deposits to your bank
  • Respond to all attorney and insurance companies additional paperwork requests
  • Handle all denials and appeals
  • Handle all insurance negotiations
  • Audit overpayments
  • Research outstanding balances
  • Determine outcome on 120 day aged accounts
  • Handle patient calls and language interpretations
  • Documentation training
  • Monthly reports
  • Toll free lines for patient inquiries

Click here to see a complete list of what EMS Billing Services, Inc. performs for their clients.

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TESTIMONIALS

“I truly appreciate all the work you guys do. I only hear good things from patients when they have had any interaction from EMS Billing. I take great pride is having a company like you represent us and do the billing.”

Andrew

“All of our runs are being billed. EMS Billing Services makes sure we are in compliance with Medicare and Medicaid.”

Jean P.

“The change in revenue has been phenomenal. Before we started using EMS Billing Services, we were collecting $1,000 or less a year. Now we’re collecting almost $70,000.”

Brant M.

“Customer service is great! Never had to talk to a crabby employee and all are very personable! Go to work right away to answer or help with anything.”

Tammi

“We have purchased a newer rescue unit and a power cot, as well as the fact that because of the income from the billing, have gotten our rescue service completely self sufficient.”

Montee S.

“Revenues are going up steadily.”

Vicki S.

“You are always there to help me when I need your help. I can count on you to tell me what I need to do to take care of our patients.”

Jacqueline M.

“We have taken in more revenue since you started billing for us. We recommend your billing service to many who have contacted us.”

Anti J.

“It's a great feeling knowing that everything is being taken care of. It is a big relief. A big weight was taken off my shoulders. Feels great!”

Stephanie

 

“We have had nothing but a positive experience with EMS Billing. It was the best decision we could have made in finding someone to do our billing.”

Sharon

“EMS Billing has taken the workload and the pressure out of the office by filing and taking care of the claims process. Being the Village manager, it makes my job easier to present to the council the revenue that the EMS is bringing in versus what we are getting.”

Larry W.

“Having a billing service frees up time and manpower that is better used in training and other projects to better our department.”

Jeff G.

“Staying up with all of the regulations is truly a full-time job. Using EMS Billing Services has saved us a lot of time and headaches. This removes a big workload from our volunteers.”

Doug R.

“We are sure that all of the billing is being coded correctly and in a timely manner.”

Terri A.

“We wouldn't be comfortable working with the insurance companies' and Medicare's coding for billing. It's a necessary job we don't have to worry about! Thanks for your service!”

Susan

“Qualified, timely and knowledgeable staff make it easy for a small department to maintain acceptability for the changing world of Medicaid/Medicare.”

Dan C.

“We do not have to spend hours on the paperwork and trying to collect ourselves.”

Jolene A.

“It is nice to know that people who know what they are doing are taking care of us. I would not want to have to worry about billing our patients directly.”

Cheri J.

“Because of the collections generated by EMS Billing Services, we were able to upgrade to a new ambulance that is advanced life support capable. Having advanced life support is very beneficial when you have longer transport times like we do.”

Tony E.

“We actually get something back when we get all the paperwork done.”

Teresa H.

“They became an all-inclusive agency that allowed us to free up more time for our administrative staff.”

Gerry L.

“You provide excellent service and provide step by step procedures on how to use the system. Excellent, excellent work!”

Alicia

“Increased revenue to our small department has been a Godsend for us.”

Diana D.

WE SERVE CLIENTS IN THE FOLLOWING STATES:

Alabama
Arizona
Arkansas
Colorado
Illinois
Indiana
Iowa
Kansas
Louisiana
Minnesota
Missouri
Nebraska
New Mexico
Oklahoma
Pennsylvania
South Dakota
Washington
West Virginia
Wyoming