At EMS Billing Services Inc., our concern and respect for our clients, their patients and communities has helped us maintain a 99% satisfaction rating and a 97% client retention. We believe that caring for your squad’s financial health is a team effort consisting of our staff, your hospital, your medical director, and most importantly, your employees and volunteers. We are here to assist you and your community with any billing or compliance issues that threaten the stability and health of your service.
“Since your service has taken over our billing we have increased receipts by over 50%. You and your customer service oriented employees have made our EMS billing a flawless operation. We have had comments from users of our service of how helpful you are in explaining and helping them with insurance company’s reports and problems. Your work on collection of denied claims is absolutely amazing. Your company is always accessible and provides prompt responses to all of our questions about various aspects of EMS even outside the parameters of billing.”Keith B.
“Staying up with all of the regulations is truly a full-time job. Using EMS Billing Services has saved us a lot of time and headaches. This removes a big workload from our volunteers.”Doug R.
“It was not until after we contracted with EMS Billing Services that we realized that as good of a job as we thought we were doing, our overall collections increased, collection time decreased and our appeals and rejections overturn all improved dramatically. An initial concern was the cost of billing over being done in house and we determined that the difference in costs is mute, as the increased monies received more than compensated for the difference in costs.”Craig V.
“We have enjoyed a very high rate of collection and extremely professional service from EMS Billing Services. They provide us comprehensive billing for all of our accounts with both private and public insurance companies including all patient transports. EMS provides us daily anytime assistance with our insurance issues, patient requests, etc. We are extremely happy with their service to our community and department.”Rodney T.
“We are sure that all of the billing is being coded correctly and in a timely manner.”Terri A.
“Having a billing service frees up time and manpower that is better used in training and other projects to better our department.”Jeff G.
“It is nice to know that people who know what they are doing are taking care of us. I would not want to have to worry about billing our patients directly.”Cheri J.
“Revenues are going up steadily.”Vicki S.
“Increased revenue to our small department has been a Godsend for us.”Diana D.
“Qualified, timely and knowledgeable staff make it easy for a small department to maintain acceptability for the changing world of Medicaid/Medicare.”Dan C.
“We have taken in more revenue since you started billing for us. We recommend your billing service to many who have contacted us.”Anita J.
“You are always there to help me when I need your help. I can count on you to tell me what I need to do to take care of our patients.”Jacqueline M.
“EMS Billing has taken the workload and the pressure out of the office by filing and taking care of the claims process. Being the Village manager, it makes my job easier to present to the council the revenue that the EMS is bringing in versus what we are getting.”Larry W.
“Thanks to EMS Billing for working hard for us. We have some great things planned in the future for us and cannot do it without a great billing company.”Tyler B.
“Thanks for all you guys do for us at EMS Billing. We are very grateful.”Ed B.
“Thank you for all your hard work as our billing agent. I will miss working with you, but was happy to hear that you moved to another, hopefully better and higher department within the organization. Thank you!”Andre
“Elkhorn Rescue has contracted with your service for over five years. During this time we have experienced a significant increase in our receipts from when we were doing our own billing. While you have increased our revenue, you have also reduced our personnel costs. We have also received reports from our patients as to how friendly and helpful your billing people are when they have questions. The ability you have in working denials and appeals is outstanding. Another factor that we really like about your services are the recommendations on rates that we should be charging. They keep us current with our expenses and in line with industry standards.”Steve M.
“The change in revenue has been phenomenal. Before we started using EMS Billing Services, we were collecting $1,000 or less a year. Now we’re collecting almost $70,000.”Brant M.
“Because of the collections generated by EMS Billing Services, we were able to upgrade to a new ambulance that is advanced life support capable. Having advanced life support is very beneficial when you have longer transport times like we do.”Tony E.
“EMS is like a silent partner. Everything runs so smoothly. I send in the paperwork and it’s done. I never have to worry about it and I’ve never had a complaint from any of our patients. They are very professional which makes us look professional too. They’re like a watchdog watching our back.”Dale S.
“I truly appreciate all the work you guys do. I only hear good things from patients when they have had any interaction from EMS Billing. I take great pride is having a company like you represent us and do the billing.”Andrew
“We actually get something back when we get all the paperwork done.”Teresa H.
“All of our runs are being billed. EMS Billing Services makes sure we are in compliance with Medicare and Medicaid.”Jean P.
“They became an all-inclusive agency that allowed us to free up more time for our administrative staff.”Gerry L.
“We do not have to spend hours on the paperwork and trying to collect ourselves.”Jolene A.
“We have purchased a newer rescue unit and a power cot, as well as the fact that because of the income from the billing, have gotten our rescue service completely self sufficient.”Montee S.
“We have always had the best support from our representatives. If we have a patient that needs to be filed under a different insurance company because the original information was incorrect, the office staff gets right on it. We have very few accounts that have to be written off because of non-payment.”Chris H.
“EMS Billing Services has been extremely helpful in answering all my questions. If they do not immediately know the answer to a problem, they find it and get back to me in no more than 48 hours. This has allowed me to spend my time focusing on other issues. I appreciate all their hard work and look forward to working with them in the future.”Tim C.
“All the experiences with the staff are great. They always answer your questions or at least check on the inquiry and get back to you with an answer.”Dick S.
“You guys do a great job!”Tyler B.
“We have worked with EMS BIlling Services for a number of years and have been very pleased with the quality of the services we receive. It is important to us that our customers who interact with EMS Billing Services also receive good service and we have not been disappointed. In our experience, the staff is responsive, pleasant, and professional.”Mike M.
“EMS Billing Services have included billing, financial planning, training, trend analysis, management coordination and consultation, HIPAA advisories and other tasks. We have been and remain pleased with all of those services. EMS Billing staff members, from bottom up, are friendly, respectful and very helpful.”Ervin