If you hire new staff or volunteers or reallocate responsibilities for those assisting with your services’s billing, please let us know so that we can educate them about our billing process. This will also keep your revenue flowing smoothly. Please contact Michaela at 402-572-4019, ext. 1010.

Whenever your squad or state updates your Electronic Patient Care Reports (ePCR) software vendor (such as ImageTrend, ESO, High Plains, Rescue Medic/Web Medic PRO, etc.) or you upgrade your software to support the new NEMSIS V3 format, please let us know. We will need to update your software vendor’s new location information to access your ePCRs to avoid disruptions in your billing service. Please contact Suzanne at 402.572.4019, ext. 1020.