About Us

Learn more about EMS Billing Services

EMS Billing Services Inc. is the largest and most respected EMS and fire billing service in the Midwest with more than 300 clients in the Midwest and across the nation. Founded by president and founder Leslie Vaughn, EMS Billing Services Inc. has been helping squads reach financial stability since 1997.

Why do we do what we do? Because we value your dedication and the important service you provide to your community.Our goal is to build strong relationships with our clients so you can have a higher level of confidence with your billing process. This allows you to focus on providing the life-saving care that matters.

Our company uses a proactive and innovative billing approach that was designed by Vaughn and has been adapted and proven in numerous medical venues across the country. The majority of our clients report a 30 percent or more increase in revenue within the first year of hiring us.

Mission Statement

Driven by our desire to serve, EMS Billing Services Inc. provides proactive and innovative billing combined with exceptional customer service so our first responders can provide the care that matters.

Vision Statement

To be the most respected EMS billing service in the industry.

Our Guaranteed Level of Performance

EMS Billing Services Inc. guarantees to:

  • Manage your account with a highly knowledgeable staff.
  • Maintain a secure and compliant HIPAA office.
  • Provide you with the same level of professionalism you would expect in your own office.
  • Maximize revenues.
  • Work efficiently so that you can receive your revenue in a timely manner.
  • Treat your patients with the same respect we would expect our own families to be treated.
  • Provide the same excellent service that produced high satisfaction ratings in our client survey.
  • Audit claims for compliance and code according to state and federal regulations.
  • Continually educate staff with the most current information available to the EMS and fire industry.
  • Secure all electronic processes.
  • Answer all inquires promptly.
  • Assist you in the event of an audit.
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“You are always there to help me when I need your help. I can count on you to tell me what I need to do to take care of our patients.”

Jacqueline M.

“We actually get something back when we get all the paperwork done.”

Teresa H.

“It is nice to know that people who know what they are doing are taking care of us. I would not want to have to worry about billing our patients directly.”

Cheri J.

“We do not have to spend hours on the paperwork and trying to collect ourselves.”

Jolene A.


“We have had nothing but a positive experience with EMS Billing. It was the best decision we could have made in finding someone to do our billing.”


“Because of the collections generated by EMS Billing Services, we were able to upgrade to a new ambulance that is advanced life support capable. Having advanced life support is very beneficial when you have longer transport times like we do.”

Tony E.

“We have taken in more revenue since you started billing for us. We recommend your billing service to many who have contacted us.”

Anti J.

“Having a billing service frees up time and manpower that is better used in training and other projects to better our department.”

Jeff G.

“EMS Billing has taken the workload and the pressure out of the office by filing and taking care of the claims process. Being the Village manager, it makes my job easier to present to the council the revenue that the EMS is bringing in versus what we are getting.”

Larry W.

“We have purchased a newer rescue unit and a power cot, as well as the fact that because of the income from the billing, have gotten our rescue service completely self sufficient.”

Montee S.

“We are sure that all of the billing is being coded correctly and in a timely manner.”

Terri A.

“Revenues are going up steadily.”

Vicki S.

“We wouldn't be comfortable working with the insurance companies' and Medicare's coding for billing. It's a necessary job we don't have to worry about! Thanks for your service!”


“They became an all-inclusive agency that allowed us to free up more time for our administrative staff.”

Gerry L.

“The change in revenue has been phenomenal. Before we started using EMS Billing Services, we were collecting $1,000 or less a year. Now we’re collecting almost $70,000.”

Brant M.

“Increased revenue to our small department has been a Godsend for us.”

Diana D.

“Customer service is great! Never had to talk to a crabby employee and all are very personable! Go to work right away to answer or help with anything.”


“Qualified, timely and knowledgeable staff make it easy for a small department to maintain acceptability for the changing world of Medicaid/Medicare.”

Dan C.

“I truly appreciate all the work you guys do. I only hear good things from patients when they have had any interaction from EMS Billing. I take great pride is having a company like you represent us and do the billing.”


“All of our runs are being billed. EMS Billing Services makes sure we are in compliance with Medicare and Medicaid.”

Jean P.

“It's a great feeling knowing that everything is being taken care of. It is a big relief. A big weight was taken off my shoulders. Feels great!”


“You provide excellent service and provide step by step procedures on how to use the system. Excellent, excellent work!”


“Staying up with all of the regulations is truly a full-time job. Using EMS Billing Services has saved us a lot of time and headaches. This removes a big workload from our volunteers.”

Doug R.