Our excellent customer service, respect for your patients and personalized service are several of the key attributes that sets EMS Billing Services Inc. apart from other billing service companies. We think our level of service rises above others because we are passionate about what we do. We have a deep appreciation for the dedication and the life-saving service you provide to your community. We know from personal experience what it is like to live in a rural community with volunteer services. Our reward is in helping EMS and fire services stay viable.
You will have a team that will work closely with you to understand your needs and strengthen your areas of weakness. Through regular communication and collaboration, we will build a solid billing process and keep you educated on changing compliance rules and regulations. Our account team will get to know you, your community and understand your needs on a personal level. We provide bilingual assistance in more than 170 languages. In addition, it is our ultimate goal to answer all of our calls live. Our concern and respect for our clients, their patients, and communities has helped us maintain a 99 percent satisfaction rating and a 97 percent client retention.